2200 Privacy Policy — Protecting Your Personal Information
2200 takes our responsibility to protect every user's privacy in Malaysia seriously. This policy clearly explains what information we collect, how we use it and the rights you hold as our user.
Information We Collect
When you register and use the 2200 platform, we collect several categories of information to ensure our services run smoothly and securely for all users in Malaysia.
Account information: This includes your full name, mobile number, email address (if provided), username and encrypted password. This information is required to create and verify your account identity.
Payment information: We record details of deposit and withdrawal transactions in MYR (RM), including the payment method used such as FPX or Touch 'n Go eWallet. Full bank account numbers are not stored directly on our servers — they are processed through third-party payment providers that comply with security standards.
Device and browser information: We collect IP addresses, device types, operating systems, browser versions and related session data. This helps us detect suspicious activity and improve platform performance.
Usage data: In-platform activity records such as games played, bets placed, pages visited and login times are collected for internal analytics and service improvement purposes.
Why We Use Your Information
All information collected by 2200 is used solely for legitimate purposes related to platform operations. We do not sell or share user data with third parties for marketing purposes.
- Account verification and security: Verifying user identity, preventing fraud and protecting accounts from unauthorised access.
- Transaction processing: Facilitating accurate and secure MYR deposits and withdrawals through Malaysia's local payment methods.
- Service improvements: Analysing usage patterns to improve the interface, platform speed and overall user experience.
- Legal compliance: Meeting applicable legal and regulatory requirements in Malaysia, including identity verification requirements for financial transactions.
- Customer support: Using account records and transaction history to help users resolve issues faster and more accurately.
Cookies & Session Tracking
The 2200 platform uses cookies and similar session tracking technologies to ensure a smooth and secure browsing experience. Cookies are small text files stored on your device when you visit our platform.
We use two types of cookies:
- Session cookies: Active while you are logged in. This cookie keeps your session alive and is automatically deleted when you close your browser.
- Persistent cookies: Helps us recognise returning visits, retain language preferences and improve page load efficiency. These cookies have a set expiry period.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect login functionality and the performance of the 2200 platform.
Data Storage, Security and Third-Party Sharing
Storage and Security
2200 user data is stored on servers protected with SSL encryption and strict access control systems. We employ multiple layers of security to ensure your information cannot be accessed by unauthorised parties.
Data retention periods depend on operational and legal requirements. Active account data is retained for as long as your account remains active. Following account closure, certain records may be kept for a period prescribed by Malaysian legal compliance requirements.
Third-Party Sharing
2200 does not sell, rent or share users' personal information with third parties for marketing purposes. Information may be shared only in the following circumstances:
- With approved payment providers (such as FPX) to process deposit and withdrawal transactions in MYR;
- With Malaysian authorities when required by law or court order;
- With technical service providers bound by strict confidentiality agreements and granted only limited access to carry out their duties.
Your Rights as a User and How to Contact Us
Right to Access, Rectification and Deletion
As a 2200 platform user, you have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting our support team.
- Right to Deletion: You may request the closure of your account and deletion of your personal data, subject to legal compliance requirements that may oblige us to retain certain records.
Changes to the Privacy Policy
2200 reserves the right to amend this Privacy Policy from time to time to reflect changes in privacy practices or legal requirements. Any amendments will be posted on this page. Continued use of the platform after changes are made will be considered acceptance of the updated policy.
Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy, please contact the 2200 support team at: [email protected]. We will endeavour to respond to your enquiry within a reasonable timeframe.
Still Have Questions About Your Privacy?
Visit our FAQ page or create an account to start using the 2200 platform safely and with confidence.